Privacy Policy
Last updated: September 21, 2026
BMA d/b/a Biz Tech Stack ("we", "us", "our") operates biztechstack.com and the YourDeskAgent service, including our AI phone receptionist and our website forms. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us. When you fill out a form, book a demo, call us, or text us, we collect your name, phone number, email address, and details about your business (such as your company name, website, and what you need help with).
- Calls and messages. Calls to our phone number may be answered by our AI receptionist. Calls and text messages may be recorded, transcribed, and stored so we can follow up and improve our service.
- Website usage. We collect information about how visitors use our site, such as pages viewed, approximate location, browser type, and referral source, using cookies and similar tools.
How we use your information
- To respond to your inquiries and provide quotes or demos
- To schedule appointments and send reminders or follow-ups
- To operate, maintain, and improve our website and services
- To send you information about our services you have asked for
- To comply with legal obligations
Text messages (SMS)
By providing your phone number on our website, by phone, or by text, you consent to receive text messages from BMA d/b/a Biz Tech Stack related to your inquiry, appointment scheduling, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive messages is not a condition of purchase.
We honor opt-out requests promptly and keep records of opt-outs as required by law. We do not share, sell, or rent your phone number to third parties for their own marketing purposes.
How we share information
We do not sell or rent your personal information. We share it only with:
- Service providers who help us operate, such as hosting, telephony, messaging, scheduling, and analytics providers. These companies process information on our behalf.
- Legal authorities where required by law, regulation, or valid legal process.
- Business transfer if we sell, merge, or reorganize part of our business, in which case we will require the recipient to protect your information consistent with this policy.
Data retention and security
We keep personal information only as long as needed for the purposes described above, to comply with legal requirements, and to resolve disputes. We use reasonable administrative and technical safeguards to protect it, including access controls and encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Email: click the unsubscribe link in any marketing email, or reply and ask to be removed.
- Text messages: reply STOP to any message we send you.
- Cookies: you can control or delete cookies through your browser settings.
- Access, correction, or deletion: email us and we will respond within a reasonable time, subject to any legal obligations to retain certain records.
Children
Our services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above. Continued use of our website or services after an update means you accept the revised policy.
Contact us
Questions about this policy or our practices? Email us at support@biztechstack.com.